Recent months, the Ministry of Communications and Informatics pretty much admitted receiving complaints from some citizens to quality telecommunications services which tend to be very volatile, either through a call center, SMS, email or physically writing a letter directly.
There are times when a complaint is received is quite good, as their performance evaluation has been published by random on January ago, but there are times also raises the level of public complaints from moderate to quite extreme, which addressed most of the telecommunications carriers, including Telkomsel, Indosat, XL, 3, Axis, Smart, Fren, Flexi, Esia, until Cheerful.
There are times when a complaint is received is quite good, as their performance evaluation has been published by random on January ago, but there are times also raises the level of public complaints from moderate to quite extreme, which addressed most of the telecommunications carriers, including Telkomsel, Indosat, XL, 3, Axis, Smart, Fren, Flexi, Esia, until Cheerful.
